Your operation. Connected.
Every journey.
One clear picture.
Bring delivery and passenger operations, people, and financial outcomes into one connected system. Give every team a clearer way to plan the work, keep it moving, and account for the day.
Orders & document intake
Bring the details in.
Move the work forward.
Keep the recipient, destination, items, and collection details together in each delivery order. Bring confirmed work into dispatch with the context the courier needs.
Start with
the right detail.
Keep the delivery instructions and item details together.
Review extracted information through the configured OCR workflow.
Move confirmed work into the delivery lifecycle.
The dispatch workspace
See the work.
Make the next move.
Bring orders, couriers, and trips into a shared dispatch workspace. Choose the view that makes today’s workload easiest to understand, and act on the work that needs attention.
A shared view.
A clearer decision.
Move between the three sides of the delivery operation.
See the same work in the layout that suits the task.
Narrow the view by area, store, or chain.
Cards, rows & Kanban
The same work.
A view that fits.
Scan the operation in cards, compare the details in rows, or follow the flow across Kanban stages. Keep the same orders and working scope as you switch views.
Scan it.
Compare it.
Move it forward.
Keep each order’s stage, branch, and value together.
Bring more order details into one aligned view.
See where the work sits across the lifecycle.
Automatic assignment
Less guesswork.
More movement.
Match ready orders to eligible couriers using the operation’s configured rules. Choose direct assignment or review recommendations before they are applied.
Let the rules help.
Keep the choice clear.
Respect courier availability, serving territory, and configured capacity.
Choose how much review the operation needs.
Keep the recommendation and its outcome available to inspect.
Assignment, trips & routes
A clearer route.
From pickup to return.
Bring delivery orders together into courier trips and follow the stops through their next stages. Keep assignments, routing, and completion connected as the work changes.
One trip.
Connected decisions.
Keep related orders together in the trip workflow.
Adjust eligible work without losing its operational context.
Allocate supported portions when one order needs more than one courier.
The courier experience
A clear next step.
For every courier.
Give couriers access to their assigned work and the actions that move a delivery forward. Keep pickup, arrival, delivery outcomes, and required proof connected to the same order.
Know the job.
Follow the steps.
Support the courier’s progress through the delivery lifecycle.
Use supported QR pickup and configured delivery evidence.
Keep courier availability, assignment notifications, and trip progress in the workflow.
Location, issues & intervention
Know where it stands.
Act when it matters.
Bring location, trip progress, and reported issues into the operational picture. Give authorized teams a way to investigate exceptions and guide the next action.
See the exception.
Keep the context.
Follow available location and lifecycle updates.
Record what happened and the reason for the outcome.
Use supported holds, reassignment, and authorized operational actions.
Order heatmap
See the pattern.
Plan around demand.
Bring order locations into a map view to understand how work is distributed across the area. Use the visible pattern alongside your coverage plan and local operating knowledge.
See the territory.
Shape the coverage.
Read geographic patterns that are harder to see in a list.
Look at the operating area that matters to the team.
Use the pattern with shifts, teams, and capacity decisions.
Areas, teams & shifts
Plan the people.
Cover the day.
Organize couriers around the areas and stores they serve. Bring shifts, rosters, breaks, and absences into the plan so coverage is easier to coordinate.
The right coverage.
A clearer day.
Keep pickup locations and operating territories organized.
Connect the people to the territory they serve.
Plan rostered capacity and record breaks or absences.
Zones & commercial rules
Different services.
Clearer pricing.
Set delivery pricing around the customer’s agreement and the territory being served. Bring zone rates, package tiers, and outside-zone rules into a consistent commercial setup.
Fit the agreement.
Keep it consistent.
Connect location-based service rules to the price list.
Support different commercial arrangements.
Define how work beyond the package’s usual territory is treated.
Subscriptions & dedicated couriers
Make the agreement
part of the operation.
Manage recurring delivery service and dedicated courier arrangements alongside daily work. Keep the service period, included terms, and recorded consumption connected.
Agree the service.
Follow its use.
Keep active service periods and package terms in view.
Connect an agreed courier service to the relevant stores.
Track the package events and usage recorded by the workflow.
Cash on delivery & handover
Know what’s collected.
And what’s handed over.
Follow delivered cash-on-delivery amounts through courier handover and receiver confirmation. Keep collected goods cash distinct from the delivery service’s own revenue.
From delivered.
To accounted for.
See collected, handed-over, and due amounts together.
Connect the cash receipt to a receiving user’s confirmation.
Keep the handover linked to the delivered orders behind it.
Attendance, pay terms & payroll
Pay from the work.
With clear rules.
Bring compensation terms, attendance inputs, and operational activity into courier payroll. Give the team a structured way to calculate, inspect, and review what is due.
Defined terms.
Reviewable pay.
Keep effective pay arrangements organized over time.
Use the inputs supported by the calculation workflow.
Review the calculation and its supporting detail before the next financial step.
Passenger transport & scheduling
Plan the service.
Connect every leg.
Turn a passenger transport request into a reviewed service plan. Connect routes, stops, schedules, vehicle allocations, and drivers to the recurring journeys you need to run.
From request.
To a workable plan.
Keep customer requirements and approval decisions together.
Connect the planned service to stops, capacity, and available vehicles.
Keep the paired service cycle connected.
Drivers, vehicles & trip execution
From first pickup.
To final return.
Connect the scheduled passenger journey to its driver, vehicle, and operating milestones. Record acknowledgement, start, completion, and the exceptions that affect the service.
A shared plan.
A recorded journey.
Give drivers access to their assigned passenger trips.
Use the configured start windows and location evidence.
Keep exceptions and supported recovery actions in the service history.
Transport subscriptions & outcomes
When the service changes,
keep the context.
Manage transport subscription terms and supported service changes without losing their history. Connect completed service outcomes with customer billing and driver cost rules.
Agree it.
Run it.
Account for it.
Manage the supported amendment, suspension, and cancellation workflow.
Keep the cost basis connected to the service.
Follow completed rides into their financial outcome and billing workflow.
Financial periods & posting
Bring the work into
the financial picture.
Bring delivery and passenger financial events into a shared review process. Follow financial entries through controlled posting and correction workflows, with the source context retained.
Trace the source.
Review the outcome.
Keep the financial effect connected to its source activity.
Organize the review and supported accounting steps.
Record supported corrections and reasoned charges with their financial trail.
Performance & profitability
See the performance.
Understand the return.
Review the work through operational indicators and the reports enabled for your team. Bring delivery timing, team utilization, and supported delivery or passenger profitability views into the conversation.
From activity.
To a better question.
Review timing and lifecycle information behind the day’s work.
Understand how planned capacity relates to activity.
Use the supported profitability reports to examine the business outcome.
Roles, evidence & history
Clear responsibility.
At every step.
Keep operational actions within the user’s role and working scope. Retain the issues, recorded events, and supporting evidence that help a team understand what happened.
Know who acted.
Keep the reason.
Give the right people access to the work they serve.
Preserve the context behind changes and exceptions.
Keep required explanations and recorded evidence with the workflow.
Dash · The connected operation
Your work.
Your people.
Connected.
Bring dispatch, the road, recurring service, and the financial picture into a clearer operating rhythm. Give every journey a place in one connected operation.
Bring your operation into view.
Let’s connect the work, from plan to outcome.